Let customers suggest roadmap items.
No due date
EXT.04 — PUBLIC ROADMAPA board your customers can vote on
Show them what's coming.
A public roadmap built into your own help centre. Customers vote on items, submit requests, follow task updates, and see what shipped. Employees keep the planning, ticket links, changelog, embeds, and exports inside Ticaga.
// BOARD COLUMNS
Manage roadmap work inside Ticaga.
Plan public requests from the employee dashboard, move cards through delivery, and publish the right work back to the customer-facing roadmap.
Backlog
8 tasks
Filter requests by board.
No due date
Planned
1 tasks
Extensions not uploading.
No due date
In Progress
1 tasks
Ai Support
No due date
Completed Done
20 tasks
Customer gets email for their own response.
No due date
Discord Bot
No due date
Opening hours - Departments
No due date
// WIRING
Linked to tickets.
Synced with your changelog.
Link RoadMap tasks to support tickets, move work through internal boards, and publish completed work through the changelog. Customers can vote, comment, and follow public tasks when they want updates.
- +Vote with one click — registered users or IP-deduped guests
- +Submit public feature requests when a board allows it
- +Follow tasks for status and comment notifications
- +Embed a public board or export board tasks to CSV
$ curl -I https://help.acme.io/roadmap
HTTP/2 200
public roadmap: enabled
feature requests: accepting
changelog: published
$ open /extensions/roadmap/embed/42
✓ public board embed available
// MORE THAN A BOARD
Close the loop between
Close the loop between
requests and releases.
RoadMap gives customers a public place to vote, while employees keep planning, changelog work, and ticket context inside Ticaga.
// VOTES
Let demand rise naturally.
Customers can vote on public items so your team sees what matters most before committing work to a release.
guest votesdedupe
// TICKETS
Link requests to support work.
Turn repeated ticket themes into roadmap tasks and keep the source conversations attached for context.
ticket linkscontext
// COLUMNS
Plan in the employee dashboard.
Use internal boards, reorder columns, move cards, and keep public-facing progress aligned with real delivery.
kanbanreleases
// CHANGELOG
Publish what shipped.
Release notes can reference completed roadmap tasks, so customers see what changed without hunting through tickets.
release noteshistory
// VISIBILITY
Choose what customers see.
Keep private planning internal, publish selected boards, and control which requests appear on the public roadmap.
public boardsprivate work
// EMBED
Share progress elsewhere.
Embed a public board, link directly to changelog releases, and export board tasks to CSV for reporting.
embedcsv
// 06 — PRICING
One extension. One monthly price.
Add RoadMap to an active Ticaga installation without per-user voting charges or public-board limits.
OPTIONAL EXTENSION
ROADMAP EXTENSION
£15/ mo
cancel anytime
See licensing
Public roadmap and voting
Internal boards and task columns
Ticket linking and changelog support
Public embeds and CSV board export
// LICENSED SEPARATELY
Start with core. Add public planning when customers need visibility.
RoadMap is an optional paid extension for Ticaga. Your core helpdesk licence remains separate, so you only add public voting and release visibility when it helps your team prioritise.
Price shown in GBP, excluding VAT where applicable. Prices are subject to change before purchase.
// SHIP IT
Vote on the next one.
Let customers vote, submit requests, and follow what changes while your team keeps control of what gets planned and shipped.